Chaz Privacy Policy

Effective Date: December 10, 2025
Last Updated: April 12, 2026

Chaz (the "App") is operated by Starquest Studio LLC ("we," "our," or "us"), a Massachusetts-based company located at:

Contact: adam@starquest-studio.com

We are committed to protecting your privacy. This Privacy Policy explains how Chaz handles information when you use the App.

1. Scope of This Policy

This Privacy Policy applies to the Chaz mobile application and all related services. By using Chaz, you agree to the practices described in this policy.

Chaz is available globally and may be used by both adults and minors.

2. Data Storage Philosophy

Chaz is designed as a privacy-first, local-only app.

All personal content you create inside the App—including:

• Journal entries
• Mood check-ins
• Habit tracking data
• Course progress
• Nicknames
• Profile photos

is stored only on your device and is never uploaded to any server owned or controlled by us.

We cannot see, access, or recover this content for you.

3. Information We Do Not Collect

We do not collect:

• Email addresses
• Login credentials
• Messages to AI
• Uploaded files or images
• Precise location
• Advertising identifiers
• Payment card information
• Contact lists
• Microphone or camera recordings

Chaz does not require accounts, logins, or identity verification.

4. Information We Automatically Collect (Analytics Only)

To understand how the App performs and improve stability, we use analytics tools that automatically collect limited technical data:

• Device type and operating system
• Anonymous device identifiers
• IP address
• App usage events
• Crash reports
• Performance diagnostics

Our analytics providers include:

• Microsoft Clarity
• Mixpanel
• PostHog

This data is:

• Pseudonymous
• Used for product improvement, feature development, and understanding how users interact with the App
• Used to inform and improve AI-powered features, including the quality and relevance of AI-generated content
• Never sold
• Not used for advertising or tracking across other apps

We do not enable behavioral advertising, retargeting pixels, or cross-app tracking.

5. Profile Photos & Nicknames

If you choose to set a nickname or profile photo, this information:

• Is stored only on your device
• Is not uploaded to our servers
• Is not included in analytics
• Is not shared with any third party

6. AI Services

Chaz offers optional AI-powered features to enhance your experience. These features use third-party AI services to process your inputs and generate responses.

• AI features are only activated with your explicit permission, which is requested during onboarding.
• You may disable AI services at any time from within the App's settings.
• If you do not grant permission, no data is sent to AI services and the App continues to function without them.
• When AI features are enabled, the content you actively submit to an AI-powered feature (such as a prompt or journal reflection) is sent to a third-party AI provider for processing.
• We may also send contextual data from the App—such as recent journal entries, mood check-ins, or course progress—to AI providers in order to generate personalized responses, reflections, and insights on your behalf. This data is sent only when you actively use an AI-powered feature and only for the purpose of fulfilling that request.
• We may use anonymized or aggregated data derived from AI interactions for analytics purposes, including improving the quality, relevance, and performance of AI-generated content within the App.
• We do not use AI-submitted content for advertising, profiling, or any purpose unrelated to delivering and improving the App's features.

7. Health, Wellness & Medical Disclaimer

Chaz provides general emotional wellness and self-reflection tools only.

• Chaz is not a medical device.
• Chaz does not provide diagnosis, treatment, or clinical therapy.
• Chaz is not a substitute for professional mental health care.

If you are experiencing severe distress or a mental health emergency, we encourage you to seek professional help immediately.

8. Payments & Subscriptions

All purchases are processed exclusively through Apple In-App Purchases.

We:

• Do not store payment details
• Do not process credit cards
• Do not have access to your billing information

Apple's own privacy policy governs payment data.

9. Data Selling & Sharing

We do not:

• Sell personal data
• Rent personal data
• Trade personal data
• Share personal data for advertising

Analytics data is shared only with our analytics providers for internal product improvement.

10. International Users & Legal Compliance

Chaz is intended for global use and is designed to comply with:

• GDPR (European Union)
• CCPA / CPRA (California)
• General U.S. privacy laws

Because Chaz stores personal content only on your device, most rights requests (export, access, deletion) cannot be fulfilled remotely—there is no centralized personal database containing your journal entries, moods, or habits.

11. Data Deletion

Because your personal content never leaves your device:

• Deleting the App permanently deletes all personal content stored within it.
• We have no ability to remotely delete or restore data on your device.
• Analytics data is retained only in aggregated or pseudonymous form.

12. Tracking & Cookies

Chaz:

• Does not use Apple App Tracking Transparency (ATT) cross-app tracking.
• Does not use marketing cookies.
• Does not use retargeting pixels.
• Does not track you across third-party apps or websites.

13. Children & Minors

Chaz may be used by minors. However:

• We do not knowingly collect personally identifiable information from children.
• No account creation is required.
• No personal data is uploaded to our servers.
• No advertising profiling is used.

Parents may delete all local data at any time by removing the App from the device.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do:

• The "Last Updated" date at the top will be revised.
• Material changes may be communicated within the App.

15. Contact Information

If you have questions about this Privacy Policy, you may contact us at: